Refund Policy
Effective Date: June 8, 2025
At F.A.I.T.H. Scholarships Consulting, we are committed to providing high-quality scholarship coaching and consulting services that support student success. Because our services are time-based and often customized, we have outlined the following refund policy to ensure fairness and transparency for both clients and our team.
1. One-on-One Consultations
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Refunds are available if you cancel at least 24 hours before your scheduled appointment.
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If you cancel with less than 24 hours’ notice or fail to attend, your payment is non-refundable, unless otherwise agreed upon.
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You may reschedule once without penalty if notice is given at least 24 hours in advance.
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2. Packages and Multi-Session Services
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If you purchase a service package and wish to cancel before services have begun, a full refund may be granted upon written request.
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If the package is partially used, a pro-rated refund may be offered based on the number of completed sessions, minus a 10% administrative fee.
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After 50% of the package is used, no refunds will be issued.
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3. Digital Products (Downloads, Templates, Webinars)
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All sales of digital materials, including downloadable resources, webinar replays, and PDF guides, are final and non-refundable once accessed or downloaded.
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4. Group Workshops or Webinars (Live)
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If you register for a group event and cancel at least 48 hours before the event, you may receive a full refund or credit toward a future session.
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If you do not attend or cancel within 48 hours, no refund will be given, but credit may be applied on a case-by-case basis.
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5. Exceptions
We understand that life happens. In cases of emergencies, illness, or unexpected hardship, please contact us directly at [Insert Business Email]. Refunds or credits may be granted at our discretion.
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6. How to Request a Refund
To request a refund, email us at faithscholarshipsconsulting@gmail.com with:
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Your full name
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Date of purchase or session
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Reason for the request
We will review your request and respond within 5 business days.
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Contact Us
If you have any questions about this Refund Policy, reach out to:
F.A.I.T.H. Scholarships Consulting
Email: faithscholarshipsconsulting@gmail.com
Website: www.faithscholarshipsconsulting.com
